Lucky Mister Rules and Regulations

These general terms govern your access to and use of all services offered under the Lucky Mister brand in the United Kingdom. By creating an account, completing registration, using the website or app, or placing any bets, you accept these terms in full and confirm that you meet all eligibility requirements. Lucky Mister may amend these terms for legal, regulatory or operational reasons, and continued use of your account after such changes means that you accept the updated version. All site content, odds, markets and features are protected by intellectual property rights, and the operator accepts only the level of liability required by applicable law.

• You must be at least 18 years old, resident or physically present in the United Kingdom where online betting is allowed, and legally permitted to take part in gambling activities.
• You may hold only one active account in your own name and on your own behalf; accounts may not be transferred, sold, shared or used for any commercial purpose.
• You agree to provide accurate, current and complete registration details and to keep them updated, including your contact details and verification documents.
• You are responsible for maintaining the confidentiality and security of your login details and for all activity that takes place on your account.
• Fair use rules apply: you must not use any automated tools, exploit software bugs, engage in arbitrage that breaches house rules, or interfere with the proper functioning of any event or betting market.
• Lucky Mister may modify, suspend or remove any service, game, bet type, bonus or feature for technical, operational or legal reasons, and may cancel obvious errors in odds or event settlement.
• All intellectual property rights in the site design, software, betting data, graphics, text and trademarks are owned by or licensed to the operator and may not be copied or reused without prior consent.
• Your use of the services is for personal entertainment only and not for professional betting, syndicate play or unlawful activity.
• Liability for loss is limited as far as permitted by law; the operator is not responsible for losses arising from internet failures, device malfunctions, misuse of your account or failure to read these terms.
• The English version of these terms applies to users in the United Kingdom and is governed by the laws of England and Wales, subject to the jurisdiction of the courts of that territory.

The general betting rules apply to all bets placed through your account on the Lucky Mister platform in the United Kingdom. Only registered and verified customers who meet all legal requirements may place a bet on any event. A bet is accepted when it has been processed on the operator’s systems and appears in your betting history, subject to applicable minimum and maximum stake limits. Winnings and losses are calculated in accordance with the posted odds and specific event rules, and bets may be restricted, voided or cancelled where regulations or house rules require this.

• Only you, as the named account holder, may place bets on your account; use by third parties, syndicates or agents is not permitted.
• Bets may only be placed online through the official website or mobile application, once you have sufficient cleared funds in your account balance.
• Each market or event may be subject to minimum and maximum stake limits, as well as maximum payout limits, which may differ between sports, casino games and other services.
• A bet is considered accepted once it is recorded on the operator’s server; the on-screen or in-app bet receipt is your confirmation.
• In-play betting is subject to time delays, suspension periods and possible price changes; bets placed after an outcome is known or after a material advantage is obtained may be voided.
• If a betting event is postponed, abandoned, cancelled or settled early, the relevant house rules for that sport or game will determine whether bets stand or are void.
• In cases of obvious error, including incorrect odds, wrong event details or technical faults, the operator may adjust the bet to the correct terms or declare the bet void.
• Settlement of bets is based on official results or widely recognised industry data sources; subsequent changes to scores or statistics will not normally affect settlement.
• Bonuses, free bets and promotional offers are subject to specific terms on eligibility, wagering and time limits; abuse of any bonus may result in removal or cancellation.
• Where there is any dispute regarding bet placement, settlement or odds, the records held on the operator’s systems will be taken as final, subject to your right to complain or escalate to an independent body.

Payment rules set out how deposits, withdrawals and other account transactions operate for customers in the United Kingdom. You may only fund your account using payment methods held in your own name, and the operator may request evidence of ownership at any time. Deposits are usually credited to your account balance promptly, while withdrawals may be subject to internal checks, KYC verification and applicable regulatory requirements. Transaction limits, possible fees and processing times may vary by method, and the operator may refuse, delay or reverse payments where required by legal, security or anti-money laundering controls.

• Deposits and withdrawals may only be made using bank cards, e-wallets, bank transfers or other approved methods made available in your cashier area.
• You must use payment instruments registered to you; third-party payments or transfers on behalf of others are not permitted and may result in account review.
• The operator may set minimum and maximum limits for deposits and withdrawals per transaction, per day or per account, and may adjust these limits after risk assessment.
• Before processing any withdrawal, the operator may require you to complete customer due diligence, including identity, address and source of funds checks.
• Withdrawals are generally paid back to the same method used for deposit where possible, in accordance with card scheme and anti-money laundering rules.
• Any transaction fees, currency conversion costs or bank charges will be displayed or notified to you where applicable, and are your responsibility.
• Use of the payment system for purposes unrelated to gambling, such as money transfer or currency exchange, is prohibited and may result in account closure.
• The operator may suspend or cancel a transaction if fraud, unauthorised use, chargebacks, reversals or other irregularities are suspected.
• Bonus funds, free bet tokens and related winnings may be subject to wagering or other release conditions before withdrawal is allowed.
• You are responsible for reporting and paying any taxes or duties applicable to your winnings, in line with the laws of the United Kingdom or your local jurisdiction.

Responsible gambling is a fundamental part of the legal framework for betting and gaming in the United Kingdom, and Lucky Mister supports measures designed to reduce the risk of gambling-related harm. Gambling should be treated as a form of entertainment, not a way to obtain regular income or settle financial difficulties. You should only bet what you can afford to lose and monitor the time and money you spend on each event, game and bonus. A range of safer gambling tools is offered, including deposit limits, loss limits, session reminders and temporary time-outs, to help you stay in control of your account. You may also request self-exclusion for a fixed period or permanently, preventing access to betting services during that time. Self-assessment questionnaires and information pages are provided to help you read about the risks and consider whether your gambling is becoming problematic. Support is available from independent organisations that specialise in helping people affected by betting and gaming issues.

Resources and organisations in the United Kingdom include:

• National Gambling Helpline (GamCare);
• BeGambleAware;
• Gamblers Anonymous UK;
• Gordon Moody;
• NHS specialist clinics for gambling-related harms.

Lucky Mister follows strict anti-money laundering and counter-terrorist financing measures in the United Kingdom in line with applicable law and regulatory guidance. The operator is required to identify customers, verify key personal details and, where necessary, obtain information about the source of funds or source of wealth before allowing continued use of the services. Your account activity, including deposits, withdrawals and patterns of bets, may be monitored for unusual or suspicious behaviour, such as sudden large transactions, rapid movement of funds or use of multiple payment instruments. In some cases, the operator may ask you to provide additional documents, explanations or evidence to support your activity or the origin of your funds. If you do not cooperate with these checks, or if the operator has grounds to believe that the account is being used for money laundering, terrorist financing or any other illegal purpose, your account may be restricted, and access to funds may be frozen while investigations take place. Serious breaches may lead to permanent account blocking, reporting to the relevant authorities and forfeiture of balances as required by law.

Lucky Mister processes your personal data in accordance with United Kingdom data protection law, including the UK GDPR and the Data Protection Act 2018. Information collected may include identification data, contact details, date of birth, account information, payment details, device and technical data, betting history, bonuses used and records of your interactions with customer support. This data is used to provide and manage your account, process bets and payments, administer bonuses, meet legal and regulatory obligations, detect and prevent fraud, and support responsible gambling measures. Your information may also be used, where permitted, for service-related communications and, subject to your preferences, for marketing about relevant betting and gaming services. Appropriate technical and organisational controls are applied to safeguard your personal data against unauthorised access, alteration, loss or disclosure. Your data may be shared with regulated payment providers, identity verification partners, affiliates, regulators and law enforcement where this is lawful and necessary. You have rights over your personal data, including the right to access, correct, restrict or object to certain processing, to withdraw consent where relied upon, and to lodge a complaint with the Information Commissioner’s Office. Full details of data retention periods, lawful bases and contact details for data queries are set out in the dedicated privacy policies on the site.

Security measures are in place to protect your account, personal data and financial transactions when you use the services in the United Kingdom. Lucky Mister applies recognised technical and organisational standards to reduce the risk of unauthorised access or misuse of your information.

• Use of SSL or equivalent encryption protocols to secure data transmitted between your device and the platform;
• Segregation and protection of payment card details in line with relevant industry standards;
• Optional multi-factor authentication or additional security checks for account access and withdrawals;
• Continuous monitoring of systems for suspicious activity, including irregular logins, unusual bets or changes to account details;
• Regular security testing, maintenance and updates to infrastructure and software;
• Controlled internal access to customer data based on role and necessity, supported by staff training and confidentiality obligations.